FAQ

    PICDANCE  
    Global Reach, Local Touch

    🌍 Do you deliver to my area?  

    We ship worldwide — because great style knows no borders.  
    Note: Remote locations may incur additional shipping fees. Our team will notify you after ordering if any extra charges apply.

     

    🔐 Do I need an account to order?  

    Not at all — shop as a guest. But join our crew and unlock:  
    ✓ Real-time order tracking & history  
    ✓ Early access to drops & member-only perks  

     

    💳 What payment methods do you accept?

    We currently work with PayPal for smooth, secure transactions.

     

    🛡️ How secure is my order?  

    Your data stays protected. We never store payment info — all transactions run through SSL-encrypted channels.

     

     📦 Can I change my shipping address?

    Double-check your address at checkout — it’s your style’s destination.  
    We’re not responsible for errors in address entry or unverified details. Returns/reships due to incorrect addresses will be at the customer’s cost.

     

    ⚡ How long does shipping take?  

    Free shipping to most regions worldwide.  
    Processing: 5–7 business days  
    Delivery: 8–20 business days (varies by location)  
    Track your vibe: You’ll get a tracking email once shipped — updates may take 3–5 days to go live.  
    *See full details in our Shipping Policy.

     

    ❗ What if my order has missing items?

    Reach out ASAP: support@picdance.shop

     

     ✏️ Can I cancel or modify my order?  

    Changes welcome within 2 hours after payment.  
    Once your order hits production & shipping, it can’t be stopped. Approved cancellations receive full refunds.

     

     🔄 Do you accept returns?  

    7-day quality guarantee. 
    If your item arrives with flaws or damage, send photos to support@picdance.shop within 7 days of delivery — we’ll make it right.